Question 1

What conditions do you treat at HealX Physiotherapy?

Accepted Answer

At our Health and Rehabilitation Centre we treat a wide range of musculoskeletal conditions such as back pain, neck pain, sports injuries, post-surgery rehabilitation, arthritis, and chronic pain conditions. Our experts specialise in orthopedic, neurological, and sports physiotherapy.

Question 2

How long does a typical physiotherapy session last?

Accepted Answer

Our standard physiotherapy session typically lasts 45 to 60 minutes. This includes assessment, treatment, and exercise guidance. However, initial consultations can take up to 90 minutes for a full body evaluation.

Question 3

Do I need a doctor's referral to visit HealX?

Accepted Answer

No, you do not need a doctor's referral to visit our Physio Clinic. However, some insurance plans may require a referral for complete coverage. Our advice is to check with your insurance provider beforehand.

Question 4

What should I bring to my first appointment?

Accepted Answer

For your first appointment, you need to carry your ID, insurance information, any relevant medical reports or imaging results if available, comfortable clothing, and a list of your current medications. Other than that, we will also need to know your medical history.

Question 5

How many sessions will I need for my condition?

Accepted Answer

The number of sessions will vary depending on your condition, severity, and individual response to treatment. We will create a personalised treatment plan for you and adjust it regularly after assessing your progress.

Question 6

Do you offer home visits or telehealth services?

Accepted Answer

Yes. At HealX Physio & Rehab, we offer both home visits for patients who have difficulty traveling and telehealth consultations for follow-up appointments and exercise guidance. Contact us to discuss further about your specific needs.

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