Flexible Payment Options
Billing & Insurance
Accessible Care with Flexible Payment Options
Our Commitment
Making Recovery Accessible
At HealX, we're committed to making your recovery process as smooth as possible—both physically and financially. Whether you've been injured at work, in a car accident, or are covered by private health insurance, we provide clear guidance and support every step of the way.
Our clinic accepts WSIB claims, Motor Vehicle Accident (MVA) claims, and offers direct billing for most extended health care (EHC) plans.
WSIB Claims
Workplace injuries
MVA Claims
Car accident recovery
Direct Billing
Extended health care
Quick Processing
Fast claim handling
Workplace Safety
Injured at Work? We Can Help.
The Workplace Safety and Insurance Board (WSIB) covers employees who experience work-related injuries or illnesses. At HealX, we are a licensed provider of physiotherapy and rehabilitation services for WSIB patients.
What We Offer
- Initial assessments and documentationComplete WSIB submission paperwork and assessments
- Comprehensive treatment plansTailored rehabilitation programs for your specific injury
- Ongoing reportingRegular updates and communication with WSIB case managers
What You Need to Bring
- Your claim number or WSIB reference
- Date of injury
- Name of your case manager (if assigned)
WSIB Coverage
Licensed Provider
We handle all WSIB paperwork
Direct communication with case managers
Focus on your recovery, not paperwork
No upfront costs for approved claims
100%
WSIB Claims
Success Rate
Motor Vehicle Accidents
Recovering After a Car Accident
If you've been in a car accident, you may be eligible for physiotherapy, chiropractic, and massage therapy services through your auto insurance.
MVA Recovery
Specialized treatment programs designed specifically for motor vehicle accident recovery.
Direct Billing
To your auto insurer
Customized Care
For your specific injuries
Team Coordination
With medical & legal teams
Fast Processing
Quick claim approval
What's Included
- Direct billing to your auto insurerNo upfront costs, we bill your insurance directly
- Customized treatment programsFor whiplash, back pain, and soft tissue injuries
- Coordination with your medical providerAnd legal team if applicable
Getting Started
- Provide your claim number, adjuster's details, and accident date
- Complete our intake form and consent paperwork
Direct Billing
Use Your Benefits Without the Hassle
We offer direct billing to most major Extended Health Care (EHC) providers, saving you time and upfront costs.
Providers We Work With
Sun Life
Direct Billing
Manulife
Direct Billing
Blue Cross
Direct Billing
Canada Life
Direct Billing
Green Shield
Direct Billing
(and many others – please check with our team)
Covered Services Include
Physiotherapy
Chiropractic
Massage Therapy
Orthotics and Braces (with prescription)
What You Need to Provide
- A valid insurance card
- Any referral or prescription, if required by your provider
Common Questions
Your Questions, Answeredb
Get answers to the most frequently asked questions about our billing and insurance processes.
1
Do I need a referral to use WSIB or MVA coverage?
No referral is needed, but your case manager may request one.
2
What if my EHC doesn't fully cover the treatment?
You'll only be responsible for the remaining balance after billing.
3
Can I use both WSIB and EHC at the same time?
No, claims cannot be split between WSIB/MVA and private insurance.
4
How do I know if my insurance offers direct billing?
Our team will check eligibility for you before your first session.
Get in Touch
Need Help?
Contact Us
Our friendly admin staff will walk you through the process, answer your questions, and help you access the care you need—hassle-free.